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Initital Training Form
Trainer's / Manager's Name
Trainee
Introduces themselves by name
Yes/No
In Lobby
Did the waxer welcome the guest?
Yes/No
Did the waxer step into the lobby to get their guest?
Did the waxer introduce themselves?
Yes/No
In Suite
Sanitized the bed/pulled out new paper:
Yes/No
Ask the guest about their waxing history:
Yes/No
Confirms services PIOR to starting:
Yes/No
Ask the guest if they would like to add on services:
Yes/No
Tell the guest to get on the wax bed after undressing:
Yes/No
Tells the guest the proper position to get into:
Yes/No
Explains/Does Step 1 and 2 of the 4 step process:
Yes/No
Consultation about eyebrows and/or Brazilian service:
Yes/No
Explains/Does Step 3 of the 4 step process:
Yes/No
Confirms wax is a comfortable temperature for the guest:
Yes/No
Follows EWC waxing technique and patterns:
Yes/No
Communicates with guest during the service: This would include, making sure that the guest is comfortable,talking about their skin needs, ect.
Yes/No
Informs the guest about the proper products they need, what it does, and how it can help:
Yes/No
Insures all of the hair is gone:
Yes/No
Step 4 of 4 step process; applies the appropriate serum:
Yes/No
Completes the service in the appropriate time:
Yes/No
Explains the post-wax care routine to the guest:
Yes/No
Cleans the room while the guest is getting dressed:
Yes/No
Check-Out: The Lobby
Walks with guest back to the lobby:
Yes/No
Walks guest to product wall:
Yes/No
Thanks the guest for coming in/ Suggests rebooking time frame:
Yes/No
Overall
Did the waxer have a positive attitude throughout the day?:
Yes/No
Was the wax attentive and asking the right questions?:
Yes/No
Did the waxer show confidence?:
Yes/No
Comments: Areas of Acheivement:
Comments: Areas of Improvements:
Comments: Area of Concern:
Rating
Pass/Fail
Email: Director of Operations
Email: District WS Trainer
Email: District Manager
Email: Center Manager
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